|
i used to work next door at gunn chevy.. the few times i went over to the dodge place, the techs seemed to know their job but i was totally unimpressed with the service writers.. the service writers are the critical element here- if theyre retarded, they cant convey whats wrong iwth the car (and, as youve seen, whats been done to the car) they are also usually the only part of hte chain that the customer talks to, so most customers think that one crappy service writer=an entire crappy dealer. talk to the manager, get this stuff taken care of.. if you want to stay a customer at gunn, id try different writers. if not, ask txlen who he recommends over at north star! :redrum:
__________________
|